Snapshot of Start/End Points
We start by reviewing a Snapshot of our client’s current Enterprise Strategy with respect to current Work Flow layers and existing installed Technology layers using the pre-AI standard format. This review helps us to identify layers of work flow that are candidates for AI agents as well as the existing technology that should be considered when selecting additional AI technology platform tools. Additionally, we review other aspects of the business, industry and governance that is impacted by AI and needs to also be considered.
Below is a sample pre-AI Snapshot of an existing Enterprise Strategy using an Autobody Parts retail company as an example.
BUSINESS ASPECT
(potential day-today improvements)
Stakeholders
Ldrshp/Mgt
HR/Op
Fin/Acctng
Sales/Mktg
Tech
WORK FLOW ASPECT
(processes vs use cases)
TECHNOLOGY ASPECT
(applications vs agents)
CSTMR INTRFCE Specs/Notes
Customer POS
Customer E-Comm
TECH APPS
Custom Apps
3rd Prty Apps
Agent(s)
SHPPNG PRCSS Notes/Specs
Ship
Deliver
Pickup
DEV TOOLS
Azure Tools
Themes/Pugins
AWS Agent Tools
HNDLNG PRCSS Notes/Specs
In Store
Online
DEV PLATFORMS
MS Azure
LAMP/WP
Rasa
INV/WRHS PRCSS Notes/Specs
In Store
Online
CLOUD/EDGE COMPUTING
Azure Tools
LAMP/WP
Rasa Platform
SPPLY CHN MGT PRCSS Notes/Specs
In Store
Online
ANALYSIS/DESIGN Assets: Process Decomposition Charts, Leaf Level Specs, User Scenarios, Use Cases.
TELECOM INFRASTRUCTURE
Azure Tools
LAMP/WP
Rasa Platform
ANALYSIS/DESIGN Assets: Technical Blueprints, Entity Relationship Diagrams (ERDs), File Schemas, DB structures.
DEVELOPMENT METHODOLOGY Notes/Specs: System Development Life Cycle (SDLC), RAD, DevOps, Agile – Use Cases, Test Plans, Project Plans, Documentation, etc.
GOVERNANCE ASPECT
(potential AI impacts)
Vision & Mission
Goals & Objectives
Ethics & Compliance
Values & Culture
Security & Privacy
In addition to the layers reviewed above, we also discuss other relevant factors that can impact decisions on implementing AI, including:
- Industry: We analyze how AI is transforming the broader industry and its implications for your client’s business.
- Competition: We examine how competitors are leveraging AI to stay ahead and how our client can use similar or better tools.
- Product/Service: We discuss our clients products/services to identify any opportunities to improve them through AI.
- Customers: We explore ways AI can improve the customer experience, making interactions smoother and more personalized.
